North Rhine-Westphalia · 0221
AI receptionist for businesses in Cologne
Every call to your Cologne business answered, day or night, on the 0221 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from €24.99 a month, with a 7-day free trial and no card.
Local note: Carnival is a big deal in Cologne — many businesses close or run short hours from Weiberfastnacht to Rosenmontag.
Cologne at a glance
- State
- North Rhine-Westphalia
- Region
- Germany
- Country
- Germany
- Dialling code
- 0221 (+49 from abroad)
- Time zone
- Europe/Berlin
- Billed in
- Euro (€)
- Answers callers in
- German, Turkish and English
Keep your 0221 number
Nothing to port. Set your existing 0221 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in Cologne keep dialling the number on your van, sign or website. Prefer a fresh number? We allocate you a local Germany number.
A local number, on Cologne time
Keep your existing 0221 number and forward it to your receptionist, or take a local Germany number we allocate for you. It runs on Europe/Berlin time, so opening hours, bookings and your morning summary follow Cologne’s clock, and your plan is billed in euro. Callers who speak German and Turkish are answered in their own language — it detects it automatically (Growth and above).
Holidays: German Unity Day (3 October) is national, but many public holidays are set by each state, so a business in Bavaria closes on days one in Berlin does not. Set your own closures and it tells callers you’re shut rather than booking them in.
Ready-made for Cologne trades
Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.
Restaurants & Hospitality
Bookings taken at the busiest moment, allergies handled carefully.
E-commerce & Retail
Order and returns questions answered without a queue.
Estate & Lettings Agency
Viewings booked instantly, maintenance triaged, valuations never lost.
Cleaning & Facilities
Cover requests and site issues sorted before anyone gets to the office.
What it does on every call
Takes phone orders — even for things not on the menu
Takes takeaway, shop and repeat-prescription orders on the call; anything not on your list is noted as a special request for you to confirm.
Learn more →Your menu and prices, typed — with a sold-out switch
Quotes only prices you’ve typed in, never ones guessed from your website; one tap marks an item sold out.
Learn more →Checks your real calendar while the caller is on the line
Reads your Google or Outlook calendar live before offering a time, re-checks at the moment of booking, and writes the booking back.
Learn more →Pricing for Cologne businesses
In euro. Start with a 7-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.
Starter
€24.99/mo
250 minutes included
Growth
€49.99/mo
600 minutes included
Professional
€99.99/mo
1400 minutes included
Annual billing is 10 months for 12. Full pricing
Questions from Cologne
Do I have to change my 0221 phone number?
Yes. You forward calls from your existing 0221 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in Cologne keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, we allocate you a local Germany number.
Do you have an office in Cologne?
No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for Cologne businesses the same way it does everywhere.
Will it know when my Cologne business is closed?
You set your opening hours and holiday closures, and it answers accordingly on Europe/Berlin time. German Unity Day (3 October) is national, but many public holidays are set by each state, so a business in Bavaria closes on days one in Berlin does not.
What should I know about Cologne?
Carnival is a big deal in Cologne — many businesses close or run short hours from Weiberfastnacht to Rosenmontag. Your receptionist can be told about local landmarks, parking and directions in its knowledge base, so it gives callers the same answer your team would.
Is there a ready-made setup for my kind of Cologne business?
Any business that takes calls. There are ready-made setups for Restaurants & Hospitality, E-commerce & Retail, Estate & Lettings Agency, Cleaning & Facilities and more, each with the departments and rules that trade needs.
Is it priced in euro for Cologne?
From €24.99 a month (Starter, 250 minutes); Growth is €49.99 and Professional €99.99. Try it free for 7 days first — no card.
Can it answer Cologne callers in German?
Yes. It detects the caller’s language from the first thing they say and answers in it — German, Turkish and English are all supported, among 23+ languages, on Growth and above. You write your knowledge base once; it answers in whichever language the caller uses.
Near Cologne
Hear it answer your 0221 line
Set it up in minutes, test it in a chat, then forward your number when you’re happy.