Silux Voice vs the field
An AI receptionist for small businesses from £24.99/mo for 250 minutes (same numerals in £, € and $). It answers, books into your real calendar or booking system, takes phone orders and repeat-prescription requests, and looks after every appointment afterwards with confirmations, reminders (by text and WhatsApp), an Open slot notifier and no-show follow-ups. 23+ languages, 40+ natural voices and voice cloning.
We don’t win every row — 6 of the 37 are things we don’t offer, and they’re in the table. Competitor cells marked “n/s” mean their pages don’t say, not that they can’t. Competitor figures checked 2026-09-28 unless marked otherwise. Showing our latest published dataset.
What we ship that most don’t
- ✓Phone orders — items not on your menu taken as special requests for you to confirm
- ✓Repeat-prescription requests for pharmacies, with no medical advice given
- ✓Typed menu and prices with a sold-out switch; imports from Square, Clover and Flipdish
- ✓Checks your Google or Outlook calendar live on the call and writes the booking back
- ✓Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft Bookings, Dentally and Cliniko
- ✓Confirmation text with the customer’s own change-or-cancel link, reminders, Open slot notifier, no-show follow-up and review requests
- ✓Confirmations, reminders and AI conversations on WhatsApp — each switchable on or off
- ✓Voice cloning — your own voice, or one you have written permission to use; 23+ languages and 40+ natural voices
- ✓Knowledge categories auto-trained from your website, for you to approve
- ✓You choose what it says when it doesn’t know
- ✓Every sentence checked before it is spoken
- ✓Booking and live transfer from the £24.99 Starter plan; 7-day free trial, 30 minutes, no card
Where others are ahead
- ★No human receptionists to fall back on (Moneypenny, Team-Connect, Smith.ai and human services have them)
- ★No MCP server yet (Upfirst and sipgate have one)
- ★Fewer advertised languages than some (ElevenLabs 70+, fonio 60+, Upfirst 35+, Ringmere 30+, against our 23+)
- ★We bill minutes — Hey Jodie, Clara, Sayora and Powered Now sell unlimited calls for a flat fee
- ★SOC 2 Type I still in progress (Trillet, Goodcall hold SOC 2) and no stated UK/EU hosting commitment (Ringmere, Team-Connect, sipgate state one)
What a minute actually costs
Metered UK AI receptionists typically work out at 20–40p a minute; human answering 99p–£3 a call. Ours, with the allowance used in full: see pricing →
Silux Voice
- Starter £24.99 for 250 min — about 10.0p a minute, then 6p
- Growth £49.99 for 600 min — about 8.3p a minute, then 5p
- Professional £99.99 for 1,400 min — about 7.1p a minute, then 5p
Same numerals in £, € and $. No setup fee, no contract.
UK competitors (their pages, GBP)
- Ringmere: £49/mo for 150 minutes (about 33p a minute), then 25p a minute; WhatsApp and 30+ languages from £99 for 240 minutes. (Sep 2026)
- Team-Connect: £19.99/mo for 30 minutes; £79.99 for 250 minutes (about 32p a minute), which also adds API access; human backup at £199.99. (Sep 2026)
- Answer4u: AI from £27/mo for 100 minutes (24–27p a minute), then 29p; £60 for 250 minutes. Messages only — no booking. (Sep 2026)
- CallChimps: £29 for 30 minutes; £89 for 180 minutes, then 37p a minute; £179 for 480 minutes. Booking on Enterprise only; CRM on Premium. (Sep 2026)
- Moneypenny: Moneypenny AI from £25/mo for 25 calls (about £1 a call). Human answering is quoted; their own blog cites 60p–£1.50 a minute. (Sep 2026)
- Posh: £50/mo with no minutes included, up to £128 for 100 minutes (£1.15–£1.50 a minute); monthly terms. (Sep 2026)
The comparison matrix
Pick a group. Scroll sideways to compare — the capability and Silux Voice columns stay pinned.
| Capability | Silux Voicefrom £24.99 | Hey Jodiefrom £49/mo · Sep 2026 | Moneypennyfrom £25/mo · Sep 2026 | Ringmerefrom £49/mo · Sep 2026 | Team-Connectfrom £19.99/mo · Sep 2026 | Sayora£49/mo flat · Sep 2026 | Clarafrom £39.99/mo · Sep 2026 | TalkTradefrom £49/mo · Sep 2026 | Answer4ufrom £27/mo · Sep 2026 | CallChimpsfrom £29/mo · Sep 2026 | Reception Geniefrom £8.99/mo · Sep 2026 | LucroVoxfrom £159/mo · Sep 2026 | IONOS AI Receptionistfrom £39/mo · Sep 2026 | ARROWfrom £99/mo · Sep 2026 | AIAnswerPhone / Hand On Webfrom about £149/mo · Aug 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Phone orders | |||||||||||||||
| Takes phone orders on the call | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Items not on your menu taken as special requests for you to confirmNever refused, never promised — you confirm it. | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Repeat-prescription requests for pharmaciesMedicines, name and date of birth; never gives medical advice or confirms stock. | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Quotes only prices you typed in, with a sold-out switch | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Menu import from Square, Clover and FlipdishConfirmed orders can be sent to Square or Clover. | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Bookings & appointments | |||||||||||||||
| Checks your Google or Outlook calendar live on the call, two-way | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | ✕ | n/s | n/s | n/s | n/s | n/s | n/s |
| Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft Bookings | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | partly | n/s | n/s | n/s |
| Books patients into Dentally and Cliniko | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Confirmation text with the customer’s own change-or-cancel link | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Appointment reminders | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Open slot notifier — cancelled slots offered to people waiting for one | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| No-show follow-up text | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Review request after the visit | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Booking and live transfer on the entry-price planSilux Voice: from Starter. | ✓ | ✕ | ✓ | ✓ | ✓ | partly | ✕ | n/s | ✕ | ✕ | ✕ | n/s | ✕ | ✓ | n/s |
| Live call transfer | ✓ | ✓ | ✓ | ✓ | ✓ | ✕ | n/s | n/s | n/s | n/s | n/s | n/s | ✓ | ✓ | n/s |
| Knowledge & answers | |||||||||||||||
| Knowledge categories auto-trained from your websiteYou approve what it learns; weekly re-check on Growth and above. | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| You choose what it says when it doesn’t know | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Every sentence checked before it is spokenNo invented prices, stock, payment methods, “free” offers or medical advice. | ✓ | n/s | partly | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Recognises returning callers | ✓ | n/s | n/s | n/s | n/s | partly | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Voice & languages | |||||||||||||||
| Answers in the caller’s language | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Advertises 20+ languagesSilux Voice: 23+ languages, 40+ natural voices. | ✓ | n/s | n/s | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Voice cloning — your own voice, or one you have written permission to useSilux Voice: Growth and above. | ✓ | n/s | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Routing & people | |||||||||||||||
| Keypad menu to separate department receptionistsSilux Voice: Professional and above. | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Human receptionists as backupWe have none — this is a real reason to choose a hybrid service. | ✕ | n/s | ✓ | n/s | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Integrations & channels | |||||||||||||||
| Salesforce CRM | ✓ | n/s | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Webhooks, Zapier and Make | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | ✕ | n/s | n/s | ✓ | n/s | n/s | n/s | n/s |
| Native HubSpot or Clio integration | ✓ | n/s | ✓ | n/s | n/s | n/s | n/s | ✕ | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Public developer API | ✓ | ✓ | n/s | n/s | ✓ | ✕ | n/s | ✕ | n/s | ✕ | ✕ | n/s | ✓ | n/s | n/s |
| MCP server for AI agents | ✕ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| WhatsApp conversations and remindersSilux Voice: Growth and above; each message type switches on or off. | ✓ | n/s | n/s | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Pricing & trust | |||||||||||||||
| Prices published on the website | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | n/s |
| No setup fee | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| Free trialSilux Voice: 7 days, 30 minutes, no card. Competitor trials as checked Aug 2026. | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | ✓ | n/s | n/s |
| Flat price with unlimited callsWe bill minutes: 250 / 600 / 1,400 included. | ✕ | ✓ | n/s | n/s | n/s | ✓ | ✓ | n/s | n/s | n/s | n/s | n/s | ✓ | n/s | n/s |
| Rated 4.5+ on Trustpilot from 100+ reviews | ✕ | ✕ | ✓ | ✕ | ✕ | ✕ | ✕ | n/s | ✓ | n/s | ✕ | n/s | n/s | n/s | n/s |
| States UK/EU data hosting | ✕ | n/s | n/s | ✓ | ✓ | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
| SOC 2 certifiedType I in progress | partly | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s | n/s |
Legend: ✓ offered · partly partly or on some plans only · ✕ not offered · n/s not stated on their pages. Competitor information comes from their own public pages as checked on the date shown; prices change, so check before you buy. Silux Voice values are what we ship today.
Every platform we compare against
All 59, with their entry price as we found it. Each has a full page.
- Hey JodieGB · AU
London AI receptionist with unlimited minutes on every plan.
from £49/mo · Sep 2026, GBP
- MoneypennyGB · US
UK answering brand — AI receptionist plus trained human receptionists.
from £25/mo · Sep 2026, GBP
- RingmereGB · EU
London AI receptionist with WhatsApp and UK/EU hosting.
from £49/mo · Sep 2026, GBP
UK AI receptionist with British regional voices and optional human backup.
from £19.99/mo · Sep 2026, GBP
- SayoraGB
Edinburgh AI receptionist, flat £49 with unlimited calls.
£49/mo flat · Sep 2026, GBP
- ClaraGB
App-based AI receptionist for UK sole traders and trades.
from £39.99/mo · Sep 2026, GBP
AI call answering for UK trades, with job summaries by email or WhatsApp.
from £49/mo · Sep 2026, GBP
- Answer4uGB
UK answering company with an AI receptionist that takes messages.
from £27/mo · Sep 2026, GBP
UK AI call answering with unlimited parallel calls.
from £29/mo · Sep 2026, GBP
The UK’s lowest-priced AI receptionist entry point.
from £8.99/mo · Sep 2026, GBP
- LucroVoxGB
UK white-label AI receptionist with field-service integrations.
from £159/mo · Sep 2026, GBP
- IONOS AI ReceptionistGB · EU
AI receptionist from the web-hosting company, priced per call.
from £39/mo · Sep 2026, GBP
- ARROWGB
Managed AI receptionist for UK trades.
from £99/mo · Sep 2026, GBP
AI receptionist inside the Powered Now trades job software.
from £29/mo · Sep 2026, GBP
AI receptionist built for UK private clinics.
from £99/mo · Aug 2026, GBP
- ViveoAIGB
AI receptionist for UK dental practices.
from £349/mo · Sep 2026, GBP
- RxLineGB
AI phone line for UK community pharmacies.
quote only · Sep 2026
- Flipdish AI phone agentGB · EU
AI phone ordering for restaurants on Flipdish.
free until end of 2026 · Sep 2026, GBP
“Sophie”, an AI phone assistant for UK restaurants.
from £49/mo · Sep 2026, GBP
AI receptionist for salons on Treatwell.
£69/mo · Sep 2026, GBP
Managed UK AI answering with British voices.
from about £149/mo · reported, Aug 2026, GBP
BT’s AI receptionist, sold inside BT Cloud Work.
quote only · Sep 2026
- Aircall AI Voice AgentGB · EU · US
AI voice agent inside the Aircall cloud phone system.
50 free min/mo · Sep 2026, GBP
- RingCentral AI ReceptionistUS · GB
AI receptionist (AIR) from the enterprise phone-system vendor.
from $49/mo · Sep 2026, USD
- Zoom AI ReceptionistUS · GB
Standalone AI receptionist from Zoom.
from $25/mo · Sep 2026, USD
- Dialpad AIUS · GB
AI inside an all-in-one cloud phone and contact-centre system.
quote only · Sep 2026
- CloudTalkEU · GLOBAL
EU cloud phone and sales-dialler platform with AI voice agents.
- AllDayPAGB
UK human telephone answering service.
from about £90/mo · reported, Sep 2026, GBP
- PoshGB · US
UK human virtual receptionists, billed per minute.
from £50/mo · Sep 2026, GBP
UK human answering, priced per call, 8am–8pm.
from £75/mo · Sep 2026, GBP
UK answering service with human and AI plans, priced per call.
from £10/mo + 85p a call · Sep 2026, GBP
- AnswerConnectGB · US
Human-first answering service — “people, not bots”.
from £45/mo · Aug 2026, GBP
- ElevenLabs ReceptionUS · GLOBAL
AI receptionist from the voice-AI company, launched Sep 2026.
from $29/mo · Sep 2026, USD
- UpfirstUS
US AI receptionist with the broadest integrations at its price.
from $24.95/mo · Sep 2026, USD
US AI receptionist across voice, SMS, WhatsApp, email and chat.
from $99/mo · Sep 2026, USD
- DialzaraUS · GB
US AI receptionist with white-glove setup.
from $29/mo · Sep 2026, USD
- RosieUS · GB
US AI receptionist for small businesses.
from $49/mo · Sep 2026, USD
- TrilletUS · AU · GLOBAL
AI receptionist with an agency white-label plan and SOC 2 Type II.
from $49/mo · Sep 2026, USD
- GoodcallUS
US AI answering priced by unique caller.
from $79/mo · Sep 2026, USD
- Smith.aiUS
US AI receptionist with human receptionists behind it.
from $0/mo · Sep 2026, USD
- MarlieUS
US AI answering service with published minute plans.
from $49/mo · Aug 2026, USD
- AgentZapUS
US appointment-driven AI answering.
from $109/mo + $499 setup · Aug 2026, USD
US flat-rate unlimited AI answering.
from $199/mo · Aug 2026, USD
US AI answering with flat annual pricing.
from $19.99/mo · Aug 2026, USD
US AI voice agent and CRM for home services.
from $0/mo + credits · Aug 2026, USD
US live human receptionists.
from $250/mo · Sep 2026, USD
- NexaUS
US human receptionists for home services.
quote only · Aug 2026
- fonio.aiEU
Austrian AI phone assistant with 60+ languages.
from €99/mo · Sep 2026, EUR
- sipgate sonaEU · GB
German AI phone assistant with a free tier and EU-hosted models.
free (500 min) · Sep 2026, EUR
- Slang.aiUS
AI phone answering for restaurants (reservations, not orders).
from $399/mo per location · Sep 2026, USD
- PolyAIGB · US · GLOBAL
Enterprise conversational AI for customer service.
from about $299/mo · reported, Sep 2026, USD
- NumaUS
AI receptionist for car dealerships.
AI receptionist inside a dental and medical communications platform.
- Sully.aiUS
Modular AI medical staff — receptionist, scribe, coder.
- Talkie.aiUS · EU
Medical voicebots for healthcare providers.
- Retell AIUS · GLOBAL
Developer platform for building real-time voice agents.
$0.07–$0.31/min · Sep 2026, USD
- VapiUS · GLOBAL
Developer-first voice-AI infrastructure.
$0.05/min + providers · Sep 2026, USD
- Bland AIUS
Developer API for AI phone calls, outbound-heavy.
$0.12–$0.14/min · Sep 2026, USD
- SynthflowUS · EU
Voice-agent builder, now enterprise-only.
from $30,000/yr · Sep 2026, USD
See if it fits your calls
7-day free trial with 30 minutes. No card. Then from £24.99 a month.