Sector specialists
Silux Voice vs RxLine
AI phone line for UK community pharmacies.
Written by the Silux Voice team, so read it knowing that — which is why the section on where RxLine is better is just as long as it needs to be. Competitor prices are as we found them and dated; check their site before you decide.
Silux Voice
from £24.99/mo
- Starter £24.99 — 250 minutes
- Growth £49.99 — 600 minutes
- Professional £99.99 — 1,400 minutes
- Overage 6p (Starter) / 5p a minute
- 14-day free trial, 30 minutes, no card · no setup fee, no contract
Same numerals in £, € and $ — never currency-converted.
RxLine
quote only
No public price on their site.
Checked Sep 2026 on rxline.co.uk
Where Silux Voice is the better fit
- ✓Repeat-prescription requests today — RxLine lists prescription status as “coming soon”
- ✓Published prices, from £24.99/mo
- ✓A pre-speech guard that passes every dosage, interaction and stock question to the pharmacist
Where RxLine is the better fit
- ★Stock queries, Pharmacy First booking and NHS 111 signposting
- ★Built only for pharmacies
Feature by feature
“Not stated” means we couldn’t find it on RxLine’s own pages — not that they can’t do it.
| Capability | Silux Voice | RxLine |
|---|---|---|
| Takes phone orders on the call | Yes | Not stated |
| Items not on your menu taken as special requests for you to confirmNever refused, never promised — you confirm it. | Yes | Not stated |
| Repeat-prescription requests for pharmaciesMedicines, name and date of birth; never gives medical advice or confirms stock. | Yes | No |
| Checks your Google or Outlook calendar live on the call, two-way | Yes | Not stated |
| Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft Bookings | Yes | Not stated |
| Confirmation text with the customer’s own change-or-cancel link | Yes | Not stated |
| Open slot notifier — cancelled slots offered to people waiting for one | Yes | Not stated |
| Knowledge categories auto-trained from your websiteYou approve what it learns; weekly re-check on Growth and above. | Yes | Not stated |
| You choose what it says when it doesn’t know | Yes | Not stated |
| Answers in the caller’s language | Yes | Yes |
| Voice cloning — your own voice, or one you have written permission to useSilux Voice: Growth and above. | Yes | Not stated |
| Human receptionists as backupWe have none — this is a real reason to choose a hybrid service. | No | Not stated |
| Public developer API | Yes | Not stated |
| WhatsApp conversations and remindersSilux Voice: Growth and above; each message type switches on or off. | Yes | Not stated |
| Prices published on the website | Yes | No |
Competitor information from their public pages, checked Sep 2026. Silux Voice rows are what we ship today. See the full matrix.
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Try Silux Voice free
14 days and 30 minutes of answering. No card needed.