Sub-processors

Effective 2026-05-01

How Silux Voice handles third-party processors engaged to deliver the platform.

Our position

Silux Voice engages a small number of third-party processors to deliver the platform — for example payment processing and transactional email. We do not publish the identities of our suppliers, infrastructure or model providers.

Confidentiality

The identity of our suppliers, infrastructure and model providers is confidential commercial information and is not disclosed.

Safeguards

Every processor is bound by a written contract with confidentiality and security obligations no less protective than those in our own Data Processing Agreement, and processes data only on our documented instructions.

Notification

Customers on paid plans are notified 30 days before a new sub-processor is activated, with a right to object via privacy@siluxvoice.com.

Other documents: Privacy Policy · Terms of Service · Cookie Policy · Data Processing Agreement · HIPAA Business Associate Agreement · Service Level Agreement · Acceptable Use Policy · Accessibility Statement · Security Overview