Your phone. Your number. Now answered by AI.
The AI is the brain. A call just needs to reach it — and you choose how. Keep your existing line and forward your calls, or take a number from us. You keep your number and your provider.
Pick your starting point
Already have a number you like? Keep it. Want a fresh start? We'll give you the line and the AI as one system.
Use your own line
Silux Voice
Keep your existing phone line and provider — just forward your calls to the AI. Best if you already have a number you like.
The full package
Silux Call + Silux Voice
We give you the phone line and the AI as one system. Best for a fresh start, or if you want us to run everything.
How a call reaches the AI
Four simple ways to connect — and in every single one, you keep your number.
1. Call forwarding
RecommendedForward your calls to the AI — all of them, or only when unanswered, only when busy, or after-hours. You choose, and you control the toggle.
✓Keep your line? Yes, fully — forwarding is a toggle you control.
2. A new number from us
Take a fresh number that rings the AI directly. Your old line stays exactly where it is, completely separate.
✓Keep your line? Yes — this is an extra line, nothing touches your existing one.
3. Port your number to us
Move your number so we host it. We answer with the AI and route to your team — same number, new provider.
✓Keep your line? You keep the number — we just become the provider.
4. Connect your phone system
SIP / PBXThe AI becomes an overflow or after-hours extension inside your existing SIP/PBX. Slots straight into what you already run.
✓Keep your line? Yes — nothing changes in your current setup.
“I run everything off my mobile.”
Worried the AI will grab calls from your wife, kids or mates? It won’t. Two simple ways to keep family and work apart.
Option 1 · keep your mobile
Forward only the calls you miss
Your phone rings first for everyone. You answer who you like. Only calls you don’t pick up roll to the AI — so your number works exactly as normal.
✅ You pick up
🤖 You’re on a job
Your wife calls → your phone rings → you answer. A customer calls while you’re under a sink → you miss it → the AI books them.
Option 2 · a separate work number
Keep your mobile 100% private
Take a new Silux Voice number for the business — put it on your van, website and Google. Your personal mobile never touches the AI.
👨👩👧 Family & friends
📞 Customers
Give family your mobile. Put the Silux Voice number on your ads. The two worlds never mix.
Bonus: add key numbers — wife, kids, your best customers — to your VIP list. Even if one ever reaches the AI, they ring straight through to you instead.
"Do I keep my number?"
Short answer: yes — every way you connect. Here it is, method by method.
| Method | Keep your number? |
|---|---|
| Call forwarding | ✓Yes — you keep your number and provider |
| A new number from us | ✓Yes — your existing line is untouched |
| Port your number to us | ✓Yes — same number, we host it |
| Connect your PBX (SIP) | ✓Yes — nothing changes |
Bottom line: you don't have to change your number or provider, and you don't lose your line.
Up and running in minutes
AI trained in minutes. Live on your line as soon as you forward your calls (~2 min).
Sign up & we train the AI
Tell us your business name + website. We auto-train the AI from your site — no scripts to write. Pick a voice and a receptionist name.
You get your OWN Silux Voice number
We give you a dedicated phone number that rings your AI — yours alone, never shared. This is how the AI knows the call is for your business and answers as you.
Forward your line to that number (≈2 min)
One setting on your existing phone. Mobile: Settings → Call Forwarding → “When unanswered” → type your Silux Voice number. Business line: dial a short code from your provider, e.g. *61*[your Silux Voice number]#. Choose all calls, missed calls only, or after-hours only. Your callers still just dial your normal number — they do nothing.
Test call, then go live
Ring your own number to hear the AI answer, then leave forwarding on. From now on, unanswered calls go straight to your AI receptionist.
Silux Call — the phone system behind it
Silux Voice answers the calls. If you also want the line itself, our sister company Silux Call is a full cloud phone system — so the number, the routing and the AI all come from one place.
Business numbers
Local, national and toll-free numbers — or bring your existing number over with free porting.
Smart call routing
IVR menus, hunt groups, departments and time-of-day rules send every caller to the right place.
Transfers & voicemail
Warm and blind transfers, voicemail-to-email, and call queues so nobody hears an engaged tone.
Spam & fraud protection
Your number is cryptographically verified as genuinely yours (STIR/SHAKEN), so you show up as you — not "Spam Likely".
Recording & monitoring
Call recording, live listen and whisper coaching for quality and training.
AI on the same line
A person picks up, or Silux Voice answers with AI, books the job and captures the lead. One setup, both.
You do not need Silux Call to use Silux Voice — forwarding your existing number works exactly as described above. It is there for businesses that want the number, the routing and the AI from one supplier, on one bill, with one team to call.
UK business VoIP & virtual landlines · part of the Silux group
Don't want to touch settings? We'll set it up for you.
Book a free setup call and we'll handle forwarding, the voice and the training with you on the line — you don't have to change a thing yourself.
Common questions
The number, the line, the setup — answered plainly.
Who forwards the calls — me or my customers?
You do, once. Your customers do nothing — they dial your normal number exactly as before and never know the AI is there. You add one call-forwarding setting on your own phone that points your line at your Silux Voice number. That is the entire setup.
Do I get my own number, or is it shared?
Your own dedicated Silux Voice number — never shared with anyone else. When a call hits that number, the system knows it is your business, so the AI answers as you, with your hours, services and calendar.
I run everything off my mobile — will the AI take calls from my family?
No. Set your phone to forward only when you do not answer: your mobile rings first for everyone (wife, kids, customers), you pick up whoever you want, and only the calls you miss roll to the AI. Your number stays completely normal. Prefer total separation? Take a dedicated Silux Voice number for the business and put that on your van, website and ads — your personal mobile never touches the AI.
Can I stop the AI answering calls from certain numbers?
Yes — add them to your VIP list. Known numbers like family or your best customers ring straight through to you instead of the AI, even if a call reaches us.
Do I keep my phone number?
Yes. Whether you forward your calls, take a new number, port your existing one, or connect your PBX, you keep your number in every case. Nothing forces you to change it.
Do I lose my current line or provider?
No. With call forwarding you keep your existing line and provider exactly as they are — forwarding is just a toggle. If you choose to port your number, you keep the same number and we simply become the provider.
Can the AI answer only when I miss a call?
Yes. Call forwarding can be set to only-when-unanswered or only-when-busy, so the AI acts as a safety net and picks up the calls you would otherwise miss.
Do I need to buy a phone line from you?
No. Most customers keep their existing line and simply forward calls to the AI. Buying a number from us is optional — handy for a fresh start, but never required.
How long does setup take?
The AI trains from your website in minutes. Forwarding your calls takes about 2 minutes on your phone, and you are live as soon as that toggle is on. We keep it honest — no instant magic, just a quick setup.
Can you set it up for me?
Yes. If you would rather not touch any settings, book a free setup call and we will configure forwarding, the voice and the training for you.
Can I use it after-hours only?
Yes. Set forwarding to after-hours so your team handles calls during the day and the AI covers evenings, weekends and holidays.
Does the AI work with my existing phone system (PBX)?
Yes. The AI can plug into your SIP/PBX as an overflow or after-hours extension, so nothing about your current system needs to change.