Built for your trade

It should already know how your business answers the phone.

A plumber’s emergency isn’t a solicitor’s. A dental practice can’t discuss a patient the way a garage discusses a car. Pick your trade and we set up the departments you actually have, with the rules that matter in your line of work — including the things your receptionist must never say.

Set mine up free See how departments work

23

Industries covered

92

Departments written for you

One click

Time to set up

Trades & home services

Plumbing & Heating

Emergencies answered first, quotes captured properly, and no job booked for a day you're shut.

Emergency · New Work & Quotes · Accounts & Billing · General Enquiries

Electrical Contractors

Safety calls escalated immediately, everything else booked in.

Emergency · New Work & Quotes · Accounts & Billing · General Enquiries

Roofing & Building

Storm damage triaged, surveys booked, quotes never guessed at.

Urgent Repairs · Quotes & Surveys · Accounts & Billing · General Enquiries

Healthcare

GP & Medical Practice

Clinical urgency recognised, identity verified, and never a word of medical advice.

Urgent & Same Day · Appointments · Prescriptions · Test Results · Reception

Dental Practice

Dental pain heard first, plans explained, and no clinical advice given.

Dental Emergency · Appointments · Treatment & Plans · Accounts & Billing

Veterinary Practice

Animal emergencies first, no clinical advice, owners kept calm.

Emergency · Appointments · Accounts & Billing · General Enquiries

Care & Home Support

Families reassured, safeguarding escalated instantly, enquiries captured with care.

Urgent & Safeguarding · New Enquiries · Families & Residents · Accounts & Billing

Professional services

Solicitors & Legal

Conflict-safe intake, no legal advice, deadlines never missed.

New Enquiries · Existing Matters · Property & Conveyancing · Accounts & Billing

Accountants & Bookkeepers

Deadline panic handled, no tax advice given, clients verified.

New Clients · Deadlines & Filing · Our Invoices · General Enquiries

Financial Services & Mortgages

Regulated-safe: takes the enquiry, never gives the advice.

New Enquiries · Existing Clients · Claims · General Enquiries

Engineering Consultancies

Technical enquiries triaged, site issues escalated, tenders never missed.

Site & Technical · New Projects & Tenders · Accounts & Billing · General Enquiries

Industry & logistics

Manufacturing & Factories

Production stoppages escalated in seconds, orders and goods-in handled without a human.

Production & Breakdowns · Sales & Orders · Goods In & Out · Accounts & Billing · General Enquiries

Logistics & Transport

Drivers, deliveries and customers, all triaged before anyone picks up.

Drivers · Deliveries & Tracking · New Business · Accounts & Billing

Property

Estate & Lettings Agency

Viewings booked instantly, maintenance triaged, valuations never lost.

Repairs & Maintenance · Sales & Viewings · Lettings · Accounts & Billing

Retail & hospitality

Restaurants & Hospitality

Bookings taken at the busiest moment, allergies handled carefully.

Bookings · Events & Functions · General Enquiries

E-commerce & Retail

Order and returns questions answered without a queue.

Orders & Delivery · Returns & Refunds · Product Questions · Accounts & Billing

Garages & Automotive

MOTs and services booked, breakdowns escalated, no diagnosis over the phone.

Service & MOT · Breakdown & Recovery · Sales · Accounts & Billing

Business services

IT Support & Managed Services

Outages triaged by severity, tickets raised without the caller hearing the word.

Technical Support · Projects & New Work · Accounts & Billing · General Enquiries

Recruitment & Staffing

Candidates and clients separated instantly, shifts filled faster.

Clients & Vacancies · Candidates · Accounts & Billing

Cleaning & Facilities

Cover requests and site issues sorted before anyone gets to the office.

Site Issues · Quotes & New Contracts · Accounts & Billing · General Enquiries

Education & public

Schools & Education

Absence lines that never engage, safeguarding escalated instantly.

Absence · Admissions · School Office

Large organisations

Large Organisation Switchboard

A switchboard that actually answers — and resolves most of it before a transfer.

Reception & Directory · Sales & New Business · Customer Support · Accounts & Billing · HR & Careers · Press & Media

Small business

Small Business (general)

The simple three-option setup that fits almost any small business.

New Enquiries · Existing Customers · Everything Else

Not on the list?

Every setup is a starting point, not a cage. Rename any department, add your own, write your own rules, and give each one its own keypad number, extensions, voice, opening hours and diary. Most businesses start from the closest match and change three things.

Start from a blank one

AI Receptionist For Your Industry — 23 Ready-Made Setups | Silux VoiceEach industry setup installs the departments that trade actually has, with the business rules that matter in it, the words that mean urgent in it, and identity verification on the departments where the data belongs to somebody. Every setup is a starting point: rename departments, add your own, rewrite the rules, and give each one its own keypad number, extensions, voice, hours and diary.