One AI receptionist that does the whole job

Never miss a call — 24/7/365 answering, unlimited concurrency, overflow and after-hours modes, plus number porting.

• 24/7/365 inbound call answering
• First-ring / sub-5-second pickup
• Unlimited concurrent/simultaneous call handling
• Answer calls even while you're already on the line
• Peak-surge / call-flood handling
• Normal, out-of-hours, holiday and paused

• Keypad menu read from your live departments
• Written business rules per department
• Answers scoped to one department's knowledge
• Own voice, greeting and language per department
• Own confidence threshold per department
• Identity verification per department

Instant post-call notifications, AI summaries, searchable transcripts, recording and voicemail-to-email.

• Twenty notification types, five switches
• Quiet hours, with emergencies still getting through
• Send yourself a test alert
• Morning briefing
• End-of-day report
• Phone alerts

Native CRM sync, payment integrations, function-calling custom actions, and Zapier, Make, webhooks and an open API for everything else.

• See what is connected
• Automations
• Webhooks
• Your own API keys
• A connection built for you
• Native CRM integrations (Salesforce, HubSpot, Pipedrive, Zoho, Clio, Zendesk)

Train the receptionist from your website, Google Business Profile and internal docs — self-serve, no support ticket.

• Answer one caller without teaching everyone
• Auto-training from your website
• Upload internal docs/PDFs (pricing, scope, licensing)
• Vector-embedding knowledge base
• Self-service prompt/knowledge editing (no support ticket)
• Custom brand-name greeting

Intelligent routing by intent, warm AI-to-human handoff with full context, emergency detection and live takeover.

• Transfer a live call from your phone
• Warm handover with full context
• Escalation before they ask
• Human backup
• SLA-tier / critical-term prioritisation
• Intelligent routing by intent/name/context

Human-like, low-latency speech across 50+ voices, brand personas, regional accents and your own cloned voice.

• Natural human-like AI voice
• Multiple selectable voices (up to 50+)
• Voice/persona/tone customisation to your brand
• Regional accent options (UK/British, US, Spanish)
• Answer in your own cloned voice
• Interruption / barge-in handling

Multiple receptionists per account, enterprise concurrency, agent assist and MCP action execution.

• Run it by voice from your phone
• Home-screen widget
• Several AI receptionists
• Multiple locations
• More departments
• More sites

Real understanding: multi-turn context, industry vocabulary, de-escalation of frustrated callers and graceful fallbacks instead of guesswork.

• Natural language understanding + intent detection
• Multi-turn contextual conversation
• Choice of underlying LLM (GPT-4.1/4o/Claude)
• Choice of speech engine (Deepgram/Azure)
• Real-time CRM-data personalisation mid-call
• One-question-at-a-time pacing

Book, reschedule and cancel in-call with two-way calendar sync, reminders and double-booking prevention.

• Live in-call appointment booking
• Reschedule & cancel appointments
• Calendar sync (Google/Outlook/M365/Calendly)
• Dynamic meeting links
• Booking links sent to caller
• Double-booking prevention

Call analytics, conversation intelligence, sentiment, QA scorecards and ROI reporting.

• Complete activity history
• Quality score
• Business insights
• Demand forecast
• Revenue tracking
• Who you're compared to

Your regulars stop repeating themselves. It recognises the number — or the voice — recalls what was said last time, never re-asks what it already knows, and confirms rather than assumes. One switch turns the whole thing off.

• Customer timeline
• Per-caller memory profile
• Greets returning callers by name
• References the previous call
• Never re-asks what it already knows
• Learns mid-call, usable immediately

No-code call-flow builder, rapid self-serve onboarding, multi-location agents and white-label reseller options.

• Team, roles and permissions
• Call flows that actually run
• We'll set it up for you
• Priority support
• No-code visual workflow/call-flow builder (flows + subflows)
• Rapid self-serve onboarding (60 seconds–15 minutes)

GDPR, encryption in transit and at rest, audit logs and access controls, consent records, jurisdiction-aware recording consent, data export and erasure, and retention limits you set.

• Two-step sign-in
• Single sign-on
• Keep recordings longer
• Audit log export
• UK-only data
• GDPR compliance

The part that stops it making things up. Answers are grounded in facts you have confirmed and cited back; anything it is not sure of is deferred rather than guessed; every reply is checked before it is spoken; and every gap lands in a queue for you to fill in one tap.

• Approval before risky actions
• Test your receptionist
• Tests that write themselves
• Regression alerts
• Self-improving receptionist
• System status

Bilingual and broad multilingual support with automatic language detection and local numbers in 160+ countries.

• Language settings
• Route by language
• More languages
• Bilingual English/Spanish
• Dedicated Spanish line
• Broad multilingual support (7–60+ languages)

Structured intake, qualification and scoring, then an instant push into your CRM.

• Sales opportunities
• Follow-up reminders
• Lead pipeline
• Caller-detail / structured intake capture
• Custom intake forms & scripted questions
• Lead qualification & scoring

Purpose-built flows for legal, restaurants, home services, automotive and e-commerce.

• Smart review requests
• Conflict checks (legal)
• Revenue-cycle management / AI billing
• Secure messaging
• Reservation menu/allergy FAQ handling
• Cross-location availability suggestion

One inbox across voice, SMS, WhatsApp, web chat and email — with missed-call text-back and follow-ups.

• Website and phone joined up
• One inbox
• Two-way SMS handling & notifications
• WhatsApp messaging/notifications
• Web chat / embeddable chatbot (AI + human)
• Proactive / timed chat triggers

Spam and robocall blocking, verified caller ID (STIR/SHAKEN) so your number is trusted, VIP bypass and pre-connect screening.

• Nuisance call protection
• VIP callers
• Spam/robocall detection & blocking (20M+)
• STIR/SHAKEN call authentication
• Behaviour-based screening
• Manual allow/block lists

Speed-to-lead callbacks, reminders, collections and an AI sales dialer with preview/power/parallel modes.

• Outbound calling
• Outbound calling
• Outbound callbacks (speed-to-lead)
• Reminder/confirmation outbound calls
• Payment-follow-up / collections calls
• Lead follow-up seconds after form submission

Ready-made template packs for UK trades, so the receptionist knows your vocabulary on day one instead of week three.

• Industry setups
• UK vertical template packs

Flexible commercial models — flat-rate, per-minute $0.05 PAYG, tiered plans and custom enterprise quotes.

• Flat-rate monthly (unlimited) pricing
• Flat annual unlimited pricing
• Per-minute pricing
• Per-call / per-handoff pricing
• Unique-caller-cap pricing
• Tiered feature plans

The caller stays in charge: ask for a person at any time, have that preference remembered, and get a booking link by text if nobody can pick up.

• Caller choice — human or AI
• Learned per-caller preference
• Smart callback channel fallback (SMS booking link)

• Standard knowledge base
• Categorised knowledge base