One AI receptionist that does the whole job

Never miss a call — answering day and night, overflow and after-hours modes, and cover while you are already on the line.

• 24/7/365 inbound call answering
• First-ring / sub-5-second pickup
• Unlimited concurrent/simultaneous call handling
• Answer calls even while you're already on the line
• Peak-surge / call-flood handling
• Normal, out-of-hours, holiday and paused

• Keypad menu read from your live departments
• Departments suggested from your own website
• Written business rules per department
• Answers scoped to one department's knowledge
• Own voice, greeting and language per department
• Own confidence threshold per department

Instant post-call notifications, AI summaries, searchable transcripts, recording and voicemail-to-email.

• Twenty notification types, five switches
• Quiet hours, with emergencies still getting through
• Send yourself a test alert
• Morning briefing
• End-of-day report
• Phone alerts

Ready-made template packs for UK trades, so the receptionist knows your vocabulary on day one instead of week three.

• See how your website was sorted
• Industry setups
• UK vertical template packs

Google and Outlook calendars, booking systems such as Calendly, Acuity, Dentally and Cliniko, Square, Clover and Flipdish, CRMs (HubSpot, Salesforce, Pipedrive, Zoho CRM, Clio), job software (ServiceTitan, Housecall Pro, Jobber), Zendesk, a developer API, and signed webhooks for Zapier and Make.

• See what is connected
• Automations
• Webhooks
• Your own API keys
• A connection built for you
• Native CRM integrations (Salesforce, HubSpot, Pipedrive, Zoho, Clio, Zendesk)

Train the receptionist from your website and internal docs — self-serve, no support ticket.

• Answer one caller without teaching everyone
• Auto-training from your website
• Upload internal docs/PDFs (pricing, scope, licensing)
• Vector-embedding knowledge base
• Self-service prompt/knowledge editing (no support ticket)
• Custom brand-name greeting

Intelligent routing by intent, warm AI-to-human handoff with full context, emergency detection and live takeover.

• Transfer a live call from your phone
• Warm handover with full context
• Escalation before they ask
• Human backup
• SLA-tier / critical-term prioritisation
• Intelligent routing by intent/name/context

A natural voice with holding lines and small talk in the style you choose — 40+ natural voices, or your own cloned voice, with under 1 second response time.

• Natural human-like AI voice
• 40+ natural voices
• Voice/persona/tone customisation to your brand
• Regional accent options (UK/British, US, Spanish)
• Answer in your own cloned voice
• Interruption / barge-in handling

Multiple receptionists per account, enterprise concurrency, agent assist and MCP action execution.

• Run it by voice from your phone
• Home-screen widget
• Several AI receptionists
• Multiple locations
• More departments
• More sites

Real understanding: multi-turn context, industry vocabulary, de-escalation of frustrated callers and graceful fallbacks instead of guesswork.

• Natural language understanding + intent detection
• Multi-turn contextual conversation
• Choice of underlying LLM (GPT-4.1/4o/Claude)
• Choice of speech engine (Deepgram/Azure)
• Real-time CRM-data personalisation mid-call
• One-question-at-a-time pacing

Books on the call after a live check of your Google or Outlook calendar, then confirmation texts with a change-or-cancel link, reminders by text and WhatsApp, the Open slot notifier and a morning summary.

• Live in-call appointment booking
• Reschedule & cancel appointments
• Calendar sync (Google/Outlook/M365/Calendly)
• Dynamic meeting links
• Booking links sent to caller
• Double-booking prevention

Call analytics, conversation intelligence, sentiment, QA scorecards and ROI reporting.

• Complete activity history
• Quality score
• Business insights
• Demand forecast
• Revenue tracking
• Who you're compared to

Your regulars stop repeating themselves. It recognises the number — or the voice — recalls what was said last time, never re-asks what it already knows, and confirms rather than assumes. One switch turns the whole thing off.

• Customer timeline
• Per-caller memory profile
• Greets returning callers by name
• References the previous call
• Never re-asks what it already knows
• Learns mid-call, usable immediately

No-code call-flow builder, rapid self-serve onboarding, multi-location agents and white-label reseller options.

• Team, roles and permissions
• Call flows that actually run
• We'll set it up for you
• Priority support
• No-code visual workflow/call-flow builder (flows + subflows)
• Rapid self-serve onboarding (60 seconds–15 minutes)

UK and EU GDPR, encryption in transit and at rest, audit logs and access controls, consent records, jurisdiction-aware recording consent, data export and erasure, and retention limits you set. SOC 2 Type I in progress; Type II target H2 2026. HIPAA: BAA available on request.

• Two-step sign-in
• Single sign-on
• Keep recordings longer
• Audit log export
• UK-only data
• GDPR compliance

The part that stops it making things up. Answers are grounded in facts you have confirmed and cited back; anything it is not sure of is deferred rather than guessed; every reply is checked before it is spoken; and every gap lands in a queue for you to fill in one tap.

• Approval before risky actions
• Test your receptionist
• Tests that write themselves
• Regression alerts
• Self-improving receptionist
• System status

23+ languages with automatic language detection, so it can answer a caller in the language they speak.

• Language settings
• Route by language
• More languages
• Bilingual English/Spanish
• Dedicated Spanish line
• 23+ languages

Structured intake and qualification, then straight to your inbox, your CRM (HubSpot, Salesforce, Pipedrive, Zoho CRM, Clio), your job software (ServiceTitan, Housecall Pro, Jobber), Zendesk, or anywhere else through webhooks.

• Sales opportunities
• Follow-up reminders
• Lead pipeline
• Caller-detail / structured intake capture
• Custom intake forms & scripted questions
• Lead qualification & scoring

Purpose-built flows for legal, restaurants, home services, automotive and e-commerce.

• Smart review requests
• Conflict checks (legal)
• Revenue-cycle management / AI billing
• Secure messaging
• Reservation menu/allergy FAQ handling
• Cross-location availability suggestion

Calls, texts, WhatsApp and email in one place — with missed-call text-back and follow-ups, reminders on WhatsApp, and the same AI answering WhatsApp messages.

• Website and phone joined up
• One inbox
• Two-way SMS handling & notifications
• WhatsApp reminders, notifications and AI chat
• Web chat / embeddable chatbot (AI + human)
• Proactive / timed chat triggers

Spam and robocall blocking, verified caller ID (STIR/SHAKEN) so your number is trusted, VIP bypass and pre-connect screening.

• Nuisance call protection
• VIP callers
• Spam/robocall detection & blocking (20M+)
• STIR/SHAKEN call authentication
• Behaviour-based screening
• Manual allow/block lists

Speed-to-lead callbacks, reminders, collections and an AI sales dialer with preview/power/parallel modes.

• Outbound calling
• Outbound calling
• Outbound callbacks (speed-to-lead)
• Reminder/confirmation outbound calls
• Payment-follow-up / collections calls
• Lead follow-up seconds after form submission

A 7-day free trial with no card, then monthly plans from £24.99 billed by the minute, and quoted Enterprise plans.

• Flat-rate monthly (unlimited) pricing
• Flat annual unlimited pricing
• Per-minute pricing
• Per-call / per-handoff pricing
• Unique-caller-cap pricing
• Tiered feature plans

The caller stays in charge: ask for a person at any time, have that preference remembered, and get a booking link by text if nobody can pick up.

• Caller choice — human or AI
• Learned per-caller preference
• Smart callback channel fallback (SMS booking link)

• Standard knowledge base
• Categorised knowledge base