Silux Voice receptionist for plumbers — burst-pipe calls booked while your hands are wet.
A burst pipe at 6pm is an emergency for the customer and a booked job for you — but only if someone answers. Under a sink, you can't, and the caller dials the next plumber on Google.
The pain we hear
- ⚠Emergency calls hit while you're on a job — voicemail loses them
- ⚠Weekend + after-hours callouts go unanswered
- ⚠Qualifying the job (leak vs blockage vs boiler) eats time on the line
- ⚠A human receptionist costs more than the jobs some days bring in
What Silux Voice does for plumbers
- ✓Low overage — 6p a minute on Starter, 5p on Growth and Professional — so a busy month costs pennies, not hundreds.
- ✓Receptionist answers every call 24/7 and books the callout
- ✓Triages emergencies (burst pipe, no water, gas smell) and pages you
- ✓Captures address, access notes, and job type before the van rolls
- ✓Books into your Google or Outlook calendar, checked live on the call
- ✓Service-area enforcement so you never drive 40 miles for nothing
Emergency-keyword library tuned for plumbing vocabulary, severity scoring, and per-job qualification questions so the right tools are on the van.
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