Phone systems with AI

Silux Voice vs RingCentral AI Receptionist

AI receptionist (AIR) from the enterprise phone-system vendor.

Written by the Silux Voice team, so read it knowing that — which is why the section on where RingCentral AI Receptionist is better is just as long as it needs to be. Competitor prices are as we found them and dated; check their site before you decide.

Silux Voice

from £24.99/mo

  • Starter £24.99 — 250 minutes
  • Growth £49.99 — 600 minutes
  • Professional £99.99 — 1,400 minutes
  • Overage 6p (Starter) / 5p a minute
  • 14-day free trial, 30 minutes, no card · no setup fee, no contract

Same numerals in £, € and $ — never currency-converted.

RingCentral AI Receptionist

from $49/mo

US: $49/mo for 100 minutes, then $0.50 a minute. The UK page lists it as an add-on only.

Checked Sep 2026 on ringcentral.com/pricing/ai-receptionist · prices in USD

Trustpilot 1.7 from 1,996 reviews (Sep 2026)

Where Silux Voice is the better fit

  • ✓No need to move your phone system
  • ✓250 minutes for $24.99, against 100 minutes for $49
  • ✓Takes phone orders — anything not on your menu is noted as a special request for you to confirm, never refused and never promised
  • ✓Takes repeat-prescription requests (medicines, name, date of birth) and passes every dosage or stock question to the pharmacist
  • ✓Books straight into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore or Microsoft Bookings
  • ✓Texts a confirmation with the customer’s own change-or-cancel link, sends reminders and offers cancelled slots to people waiting for one with its Open slot notifier

Where RingCentral AI Receptionist is the better fit

  • ★A complete enterprise phone system and contact-centre suite
  • ★Scale and enterprise compliance

Feature by feature

“Not stated” means we couldn’t find it on RingCentral AI Receptionist’s own pages — not that they can’t do it.

CapabilitySilux VoiceRingCentral AI Receptionist
Takes phone orders on the callYesNot stated
Items not on your menu taken as special requests for you to confirmNever refused, never promised — you confirm it.YesNot stated
Repeat-prescription requests for pharmaciesMedicines, name and date of birth; never gives medical advice or confirms stock.YesNot stated
Checks your Google or Outlook calendar live on the call, two-wayYesNot stated
Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft BookingsYesNot stated
Confirmation text with the customer’s own change-or-cancel linkYesNot stated
Open slot notifier — cancelled slots offered to people waiting for oneYesNot stated
Knowledge categories auto-trained from your websiteYou approve what it learns; weekly re-check on Growth and above.YesNot stated
You choose what it says when it doesn’t knowYesNot stated
Voice cloning — your own voice, or one you have written permission to useSilux Voice: Growth and above.YesNot stated
Human receptionists as backupWe have none — this is a real reason to choose a hybrid service.NoNot stated
Public developer APIYesNot stated
WhatsApp conversations and remindersSilux Voice: Growth and above; each message type switches on or off.YesNot stated
Prices published on the websiteYesYes
Free trialSilux Voice: 14 days, 30 minutes, no card. Competitor trials as checked Aug 2026.YesYes
Rated 4.5+ on Trustpilot from 100+ reviewsNoNo

Competitor information from their public pages, checked Sep 2026. Silux Voice rows are what we ship today. See the full matrix.

More comparisons

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14 days and 30 minutes of answering. No card needed.