Greater London · 020
AI receptionist for businesses in London
Every call to your London business answered, day or night, on the 020 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from £24.99 a month, with a 14-day free trial and no card.
Local note: London uses a single 020 area code, with local numbers starting 3, 7 or 8.
London at a glance
- County
- Greater London
- Region
- London
- Country
- England, United Kingdom
- Dialling code
- 020
- Time zone
- Europe/London
- Billed in
- Pounds sterling (£)
- City status
- Yes
Keep your 020 number
Nothing to port. Set your existing 020 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in London keep dialling the number on your van, sign or website. Prefer a fresh number? Silux Call, our phone service, allocates one for you.
Also on 020: City of London, Westminster
The copper switch-off and your 020 line
BT and Openreach are retiring the old copper phone network (PSTN), moving UK landlines to digital, with the switch-off due to complete by January 2027. If your London business still has a traditional landline or ISDN, you will need to move — and it is a good moment to put a receptionist on the number at the same time. You keep your 020 number either way.
What the switch-off means for your business →Holidays: England has eight bank holidays a year, including Easter Monday and the late-May and August bank holidays. Set your own closures and it tells callers you’re shut rather than booking them in.
Ready-made for London trades
Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.
Solicitors & Legal
Conflict-safe intake, no legal advice, deadlines never missed.
Accountants & Bookkeepers
Deadline panic handled, no tax advice given, clients verified.
Estate & Lettings Agency
Viewings booked instantly, maintenance triaged, valuations never lost.
Restaurants & Hospitality
Bookings taken at the busiest moment, allergies handled carefully.
Recruitment & Staffing
Candidates and clients separated instantly, shifts filled faster.
What it does on every call
You choose what it says when it doesn’t know
Carry on honestly, promise a callback, take a message, or transfer — your choice, in your words.
Learn more →Checks your real calendar while the caller is on the line
Reads your Google or Outlook calendar live before offering a time, re-checks at the moment of booking, and writes the booking back.
Learn more →Auto-trainer: learns your business from your website
Reads your site into knowledge categories, facts and menu drafts for you to approve — and re-checks it weekly on Growth and above.
Learn more →Pricing for London businesses
In pounds. Start with a 14-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.
Starter
£24.99/mo
250 minutes included
Growth
£49.99/mo
600 minutes included
Professional
£99.99/mo
1400 minutes included
Annual billing is 10 months for 12. Full pricing
Questions from London
Can I keep my 020 number?
Yes. You forward calls from your existing 020 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in London keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, Silux Call, our phone service, allocates one for you.
Does the PSTN switch-off affect my London business?
If you still have a copper landline or ISDN, yes — the UK switch-off is due to complete by January 2027. Your 020 number moves with you to a digital line, and can forward to your receptionist from day one.
Will it know when my London business is closed?
You set your opening hours and holiday closures, and it answers accordingly on Europe/London time. England has eight bank holidays a year, including Easter Monday and the late-May and August bank holidays.
Is there a ready-made setup for my kind of London business?
Any business that takes calls. There are ready-made setups for Solicitors & Legal, Accountants & Bookkeepers, Estate & Lettings Agency, Restaurants & Hospitality, Recruitment & Staffing and more, each with the departments and rules that trade needs.
How much is Silux Voice for a London business?
From £24.99 a month (Starter, 250 minutes); Growth is £49.99 and Professional £99.99. Try it free for 14 days first — no card.
Anything particular about London?
London uses a single 020 area code, with local numbers starting 3, 7 or 8. Your receptionist can be told about local landmarks, parking and directions in its knowledge base, so it gives callers the same answer your team would.
Is Silux Voice based in London?
No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for London businesses the same way it does everywhere.
Near London
Hear it answer your 020 line
Set it up in minutes, test it in a chat, then forward your number when you’re happy.