New York · 212
AI receptionist for businesses in New York City
Every call to your New York City business answered, day or night, on the 212 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from $24.99 a month, with a 7-day free trial and no card.
Local note: New York City’s five boroughs share several area codes — 212, 646 and 917 in Manhattan, 718 and 347 in the other boroughs.
New York City at a glance
- State
- New York
- Region
- Northeast
- Country
- United States
- Dialling code
- 212 (+1 from abroad)
- Time zone
- America/New_York
- Billed in
- US dollars ($)
- Answers callers in
- Spanish, Mandarin Chinese and English
Keep your 212 number
Nothing to port. Set your existing 212 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in New York City keep dialling the number on your van, sign or website. Prefer a fresh number? We allocate you a local United States number.
A local number, on New York City time
Keep your existing 212 number and forward it to your receptionist, or take a local United States number we allocate for you. It runs on America/New_York time, so opening hours, bookings and your morning summary follow New York City’s clock, and your plan is billed in US dollars. Callers who speak Spanish and Mandarin Chinese are answered in their own language — it detects it automatically (Growth and above).
Holidays: US federal holidays include New Year’s Day, Memorial Day, Independence Day (4 July), Labor Day, Thanksgiving (the fourth Thursday in November) and Christmas Day; many businesses also close on the day after Thanksgiving. Set your own closures and it tells callers you’re shut rather than booking them in.
Ready-made for New York City trades
Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.
Solicitors & Legal
Conflict-safe intake, no legal advice, deadlines never missed.
Accountants & Bookkeepers
Deadline panic handled, no tax advice given, clients verified.
Recruitment & Staffing
Candidates and clients separated instantly, shifts filled faster.
IT Support & Managed Services
Outages triaged by severity, tickets raised without the caller hearing the word.
What it does on every call
You choose what it says when it doesn’t know
Carry on honestly, promise a callback, take a message, or transfer — your choice, in your words.
Learn more →Checks your real calendar while the caller is on the line
Reads your Google or Outlook calendar live before offering a time, re-checks at the moment of booking, and writes the booking back.
Learn more →Auto-trainer: learns your business from your website
Reads your site into knowledge categories, facts and menu drafts for you to approve — and re-checks it weekly on Growth and above.
Learn more →Pricing for New York City businesses
In US dollars. Start with a 7-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.
Starter
$24.99/mo
250 minutes included
Growth
$49.99/mo
600 minutes included
Professional
$99.99/mo
1400 minutes included
Annual billing is 10 months for 12. Full pricing
Questions from New York City
Do I have to change my 212 phone number?
Yes. You forward calls from your existing 212 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in New York City keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, we allocate you a local United States number.
Is it priced in US dollars for New York City?
From $24.99 a month (Starter, 250 minutes); Growth is $49.99 and Professional $99.99. Try it free for 7 days first — no card.
Anything particular about New York City?
New York City’s five boroughs share several area codes — 212, 646 and 917 in Manhattan, 718 and 347 in the other boroughs. Your receptionist can be told about local landmarks, parking and directions in its knowledge base, so it gives callers the same answer your team would.
Do you have an office in New York City?
No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for New York City businesses the same way it does everywhere.
What happens when my New York City business is shut for a holiday?
You set your opening hours and holiday closures, and it answers accordingly on America/New_York time. US federal holidays include New Year’s Day, Memorial Day, Independence Day (4 July), Labor Day, Thanksgiving (the fourth Thursday in November) and Christmas Day; many businesses also close on the day after Thanksgiving.
Can it answer New York City callers in Spanish?
Yes. It detects the caller’s language from the first thing they say and answers in it — Spanish, Mandarin Chinese and English are all supported, among 23+ languages, on Growth and above. You write your knowledge base once; it answers in whichever language the caller uses.
Which New York City businesses is it set up for?
Any business that takes calls. There are ready-made setups for Solicitors & Legal, Accountants & Bookkeepers, Recruitment & Staffing, IT Support & Managed Services and more, each with the departments and rules that trade needs.
Near New York City
Hear it answer your 212 line
Set it up in minutes, test it in a chat, then forward your number when you’re happy.