Victoria · 03
AI receptionist for businesses in Melbourne
Every call to your Melbourne business answered, day or night, on the 03 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from US$24.99 a month, with a 7-day free trial and no card.
Local note: Melbourne Cup Day, the first Tuesday in November, is a public holiday in metropolitan Melbourne.
Melbourne at a glance
- State or territory
- Victoria
- Region
- Victoria & Tasmania
- Country
- Australia
- Dialling code
- 03 (+61 from abroad)
- Time zone
- Australia/Melbourne
- Billed in
- US dollars ($)
- Answers callers in
- Mandarin Chinese, Greek, Vietnamese, Italian and English
Keep your 03 number
Nothing to port. Set your existing 03 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in Melbourne keep dialling the number on your van, sign or website. Prefer a fresh number? We allocate you a local Australia number.
Also on 03: Hobart, Geelong, Christchurch, Dunedin, Nelson, Queenstown, Strasbourg, Lille, Antwerp
A local number, on Melbourne time
Keep your existing 03 number and forward it to your receptionist, or take a local Australia number we allocate for you. It runs on Australia/Melbourne time, so opening hours, bookings and your morning summary follow Melbourne’s clock, and your plan is billed in US dollars. Callers who speak Mandarin Chinese, Greek, Vietnamese and Italian are answered in their own language — it detects it automatically (Growth and above).
Holidays: Australia Day (26 January) and ANZAC Day (25 April) are national; most other public holidays, such as the King’s Birthday and Labour Day, fall on different dates in each state and territory. Set your own closures and it tells callers you’re shut rather than booking them in.
Ready-made for Melbourne trades
Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.
Solicitors & Legal
Conflict-safe intake, no legal advice, deadlines never missed.
Accountants & Bookkeepers
Deadline panic handled, no tax advice given, clients verified.
Recruitment & Staffing
Candidates and clients separated instantly, shifts filled faster.
IT Support & Managed Services
Outages triaged by severity, tickets raised without the caller hearing the word.
What it does on every call
You choose what it says when it doesn’t know
Carry on honestly, promise a callback, take a message, or transfer — your choice, in your words.
Learn more →Checks your real calendar while the caller is on the line
Reads your Google or Outlook calendar live before offering a time, re-checks at the moment of booking, and writes the booking back.
Learn more →Auto-trainer: learns your business from your website
Reads your site into knowledge categories, facts and menu drafts for you to approve — and re-checks it weekly on Growth and above.
Learn more →Pricing for Melbourne businesses
In US dollars. Start with a 7-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.
Starter
US$24.99/mo
250 minutes included
Growth
US$49.99/mo
600 minutes included
Professional
US$99.99/mo
1400 minutes included
Annual billing is 10 months for 12. Full pricing
Questions from Melbourne
Will my Melbourne customers still ring my 03 number?
Yes. You forward calls from your existing 03 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in Melbourne keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, we allocate you a local Australia number.
Will it know when my Melbourne business is closed?
You set your opening hours and holiday closures, and it answers accordingly on Australia/Melbourne time. Australia Day (26 January) and ANZAC Day (25 April) are national; most other public holidays, such as the King’s Birthday and Labour Day, fall on different dates in each state and territory.
What should I know about Melbourne?
Melbourne Cup Day, the first Tuesday in November, is a public holiday in metropolitan Melbourne. Your receptionist can be told about local landmarks, parking and directions in its knowledge base, so it gives callers the same answer your team would.
Which Melbourne businesses is it set up for?
Any business that takes calls. There are ready-made setups for Solicitors & Legal, Accountants & Bookkeepers, Recruitment & Staffing, IT Support & Managed Services and more, each with the departments and rules that trade needs.
Does it speak Mandarin Chinese?
Yes. It detects the caller’s language from the first thing they say and answers in it — Mandarin Chinese, Greek, Vietnamese, Italian and English are all supported, among 23+ languages, on Growth and above. You write your knowledge base once; it answers in whichever language the caller uses.
Is Silux Voice based in Melbourne?
No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for Melbourne businesses the same way it does everywhere.
Is it priced in US dollars for Melbourne?
From US$24.99 a month (Starter, 250 minutes); Growth is US$49.99 and Professional US$99.99. Try it free for 7 days first — no card.
Near Melbourne
Hear it answer your 03 line
Set it up in minutes, test it in a chat, then forward your number when you’re happy.