Otago · 03
AI receptionist for businesses in Queenstown
Every call to your Queenstown business answered, day or night, on the 03 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from US$24.99 a month, with a 7-day free trial and no card.
Local note: Queenstown’s economy runs on visitors, so bookings and enquiries peak in ski season and summer.
Queenstown at a glance
- Region
- Otago
- Region
- South Island
- Country
- New Zealand
- Dialling code
- 03 (+64 from abroad)
- Time zone
- Pacific/Auckland
- Billed in
- US dollars ($)
- Answers callers in
- Mandarin Chinese, Korean, Japanese and English
Keep your 03 number
Nothing to port. Set your existing 03 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in Queenstown keep dialling the number on your van, sign or website. Prefer a fresh number? We allocate you a local New Zealand number.
Also on 03: Melbourne, Hobart, Geelong, Christchurch, Dunedin, Nelson, Strasbourg, Lille, Antwerp
A local number, on Queenstown time
Keep your existing 03 number and forward it to your receptionist, or take a local New Zealand number we allocate for you. It runs on Pacific/Auckland time, so opening hours, bookings and your morning summary follow Queenstown’s clock, and your plan is billed in US dollars. Callers who speak Mandarin Chinese, Korean and Japanese are answered in their own language — it detects it automatically (Growth and above).
Holidays: New Zealand’s public holidays include Waitangi Day (6 February), ANZAC Day (25 April) and Matariki, plus a regional anniversary day that differs by province. Set your own closures and it tells callers you’re shut rather than booking them in.
Ready-made for Queenstown trades
Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.
Restaurants & Hospitality
Bookings taken at the busiest moment, allergies handled carefully.
E-commerce & Retail
Order and returns questions answered without a queue.
Estate & Lettings Agency
Viewings booked instantly, maintenance triaged, valuations never lost.
Cleaning & Facilities
Cover requests and site issues sorted before anyone gets to the office.
What it does on every call
Takes phone orders — even for things not on the menu
Takes takeaway, shop and repeat-prescription orders on the call; anything not on your list is noted as a special request for you to confirm.
Learn more →Your menu and prices, typed — with a sold-out switch
Quotes only prices you’ve typed in, never ones guessed from your website; one tap marks an item sold out.
Learn more →Checks your real calendar while the caller is on the line
Reads your Google or Outlook calendar live before offering a time, re-checks at the moment of booking, and writes the booking back.
Learn more →Pricing for Queenstown businesses
In US dollars. Start with a 7-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.
Starter
US$24.99/mo
250 minutes included
Growth
US$49.99/mo
600 minutes included
Professional
US$99.99/mo
1400 minutes included
Annual billing is 10 months for 12. Full pricing
Questions from Queenstown
Do I have to change my 03 phone number?
Yes. You forward calls from your existing 03 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in Queenstown keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, we allocate you a local New Zealand number.
Do you have an office in Queenstown?
No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for Queenstown businesses the same way it does everywhere.
Is there a ready-made setup for my kind of Queenstown business?
Any business that takes calls. There are ready-made setups for Restaurants & Hospitality, E-commerce & Retail, Estate & Lettings Agency, Cleaning & Facilities and more, each with the departments and rules that trade needs.
Does it follow Queenstown opening hours and bank holidays?
You set your opening hours and holiday closures, and it answers accordingly on Pacific/Auckland time. New Zealand’s public holidays include Waitangi Day (6 February), ANZAC Day (25 April) and Matariki, plus a regional anniversary day that differs by province.
What does it cost a Queenstown business, in US dollars?
From US$24.99 a month (Starter, 250 minutes); Growth is US$49.99 and Professional US$99.99. Try it free for 7 days first — no card.
Anything particular about Queenstown?
Queenstown’s economy runs on visitors, so bookings and enquiries peak in ski season and summer. Your receptionist can be told about local landmarks, parking and directions in its knowledge base, so it gives callers the same answer your team would.
Can it answer Queenstown callers in Mandarin Chinese?
Yes. It detects the caller’s language from the first thing they say and answers in it — Mandarin Chinese, Korean, Japanese and English are all supported, among 23+ languages, on Growth and above. You write your knowledge base once; it answers in whichever language the caller uses.
Near Queenstown
Hear it answer your 03 line
Set it up in minutes, test it in a chat, then forward your number when you’re happy.