Lombardy · 02

AI receptionist for businesses in Milan

Every call to your Milan business answered, day or night, on the 02 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from €24.99 a month, with a 7-day free trial and no card.

Local note: Milan’s patron saint’s day, Sant’Ambrogio on 7 December, is a local holiday in the city.

Milan at a glance

Region
Lombardy
Region
Italy
Country
Italy
Dialling code
02 (+39 from abroad)
Time zone
Europe/Rome
Billed in
Euro (€)
Answers callers in
Italian, Arabic, Mandarin Chinese and English

Keep your 02 number

Nothing to port. Set your existing 02 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in Milan keep dialling the number on your van, sign or website. Prefer a fresh number? We allocate you a local Italy number.

Also on 02: Sydney, Canberra, Newcastle, Wollongong, Abu Dhabi, Nantes, Brussels

A local number, on Milan time

Keep your existing 02 number and forward it to your receptionist, or take a local Italy number we allocate for you. It runs on Europe/Rome time, so opening hours, bookings and your morning summary follow Milan’s clock, and your plan is billed in euro. Callers who speak Italian, Arabic and Mandarin Chinese are answered in their own language — it detects it automatically (Growth and above).

Holidays: Italy’s holidays include Republic Day (2 June) and Ferragosto (15 August), when many businesses close, plus a patron saint’s day in each city. Set your own closures and it tells callers you’re shut rather than booking them in.

Ready-made for Milan trades

Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.

What it does on every call

You choose what it says when it doesn’t know

Carry on honestly, promise a callback, take a message, or transfer — your choice, in your words.

Learn more →

Checks your real calendar while the caller is on the line

Reads your Google or Outlook calendar live before offering a time, re-checks at the moment of booking, and writes the booking back.

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Auto-trainer: learns your business from your website

Reads your site into knowledge categories, facts and menu drafts for you to approve — and re-checks it weekly on Growth and above.

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Pricing for Milan businesses

In euro. Start with a 7-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.

Starter

€24.99/mo

250 minutes included

Growth

€49.99/mo

600 minutes included

Professional

€99.99/mo

1400 minutes included

Annual billing is 10 months for 12. Full pricing

Questions from Milan

Can I keep my 02 number?

Yes. You forward calls from your existing 02 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in Milan keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, we allocate you a local Italy number.

Will it know when my Milan business is closed?

You set your opening hours and holiday closures, and it answers accordingly on Europe/Rome time. Italy’s holidays include Republic Day (2 June) and Ferragosto (15 August), when many businesses close, plus a patron saint’s day in each city.

Anything particular about Milan?

Milan’s patron saint’s day, Sant’Ambrogio on 7 December, is a local holiday in the city. Your receptionist can be told about local landmarks, parking and directions in its knowledge base, so it gives callers the same answer your team would.

Is Silux Voice based in Milan?

No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for Milan businesses the same way it does everywhere.

Is there a ready-made setup for my kind of Milan business?

Any business that takes calls. There are ready-made setups for Solicitors & Legal, Accountants & Bookkeepers, Recruitment & Staffing, IT Support & Managed Services and more, each with the departments and rules that trade needs.

Is it priced in euro for Milan?

From €24.99 a month (Starter, 250 minutes); Growth is €49.99 and Professional €99.99. Try it free for 7 days first — no card.

Does it speak Italian?

Yes. It detects the caller’s language from the first thing they say and answers in it — Italian, Arabic, Mandarin Chinese and English are all supported, among 23+ languages, on Growth and above. You write your knowledge base once; it answers in whichever language the caller uses.

Near Milan

Hear it answer your 02 line

Set it up in minutes, test it in a chat, then forward your number when you’re happy.