New South Wales · 02
AI receptionist for businesses in Newcastle
Every call to your Newcastle business answered, day or night, on the 02 number your customers already use. It books appointments into your real calendar, takes orders and messages, and tells you what happened — from US$24.99 a month, with a 7-day free trial and no card.
Newcastle at a glance
- State or territory
- New South Wales
- Region
- New South Wales & ACT
- Country
- Australia
- Dialling code
- 02 (+61 from abroad)
- Time zone
- Australia/Sydney
- Billed in
- US dollars ($)
Keep your 02 number
Nothing to port. Set your existing 02 line to forward to your Silux Voice number — every call, or only when you’re busy or don’t pick up — and callers in Newcastle keep dialling the number on your van, sign or website. Prefer a fresh number? We allocate you a local Australia number.
Also on 02: Sydney, Canberra, Wollongong, Abu Dhabi, Nantes, Milan, Brussels
A local number, on Newcastle time
Keep your existing 02 number and forward it to your receptionist, or take a local Australia number we allocate for you. It runs on Australia/Sydney time, so opening hours, bookings and your morning summary follow Newcastle’s clock, and your plan is billed in US dollars.
Holidays: Australia Day (26 January) and ANZAC Day (25 April) are national; most other public holidays, such as the King’s Birthday and Labour Day, fall on different dates in each state and territory. Set your own closures and it tells callers you’re shut rather than booking them in.
Ready-made for Newcastle trades
Start from a setup written for your line of work — its departments, and the things it must never say — then change what you like.
Manufacturing & Factories
Production stoppages escalated in seconds, orders and goods-in handled without a human.
Engineering Consultancies
Technical enquiries triaged, site issues escalated, tenders never missed.
Logistics & Transport
Drivers, deliveries and customers, all triaged before anyone picks up.
Garages & Automotive
MOTs and services booked, breakdowns escalated, no diagnosis over the phone.
What it does on every call
Takes phone orders — even for things not on the menu
Takes takeaway, shop and repeat-prescription orders on the call; anything not on your list is noted as a special request for you to confirm.
Learn more →You choose what it says when it doesn’t know
Carry on honestly, promise a callback, take a message, or transfer — your choice, in your words.
Learn more →Auto-trainer: learns your business from your website
Reads your site into knowledge categories, facts and menu drafts for you to approve — and re-checks it weekly on Growth and above.
Learn more →Pricing for Newcastle businesses
In US dollars. Start with a 7-day free trial — 30 minutes of answering, no card. No setup fee, no contract, cancel any time.
Starter
US$24.99/mo
250 minutes included
Growth
US$49.99/mo
600 minutes included
Professional
US$99.99/mo
1400 minutes included
Annual billing is 10 months for 12. Full pricing
Questions from Newcastle
Will my Newcastle customers still ring my 02 number?
Yes. You forward calls from your existing 02 number to your Silux Voice number — every call, or only when you are busy or don’t answer — so customers in Newcastle keep ringing the number they already know. Nothing has to be ported. If you would rather have a new number, we allocate you a local Australia number.
Is Silux Voice based in Newcastle?
No — Silux Voice has no local offices. It is set up online in minutes with a guided planner, you test it in a chat before going live, and it answers for Newcastle businesses the same way it does everywhere.
Which Newcastle businesses is it set up for?
Any business that takes calls. There are ready-made setups for Manufacturing & Factories, Engineering Consultancies, Logistics & Transport, Garages & Automotive and more, each with the departments and rules that trade needs.
What happens when my Newcastle business is shut for a holiday?
You set your opening hours and holiday closures, and it answers accordingly on Australia/Sydney time. Australia Day (26 January) and ANZAC Day (25 April) are national; most other public holidays, such as the King’s Birthday and Labour Day, fall on different dates in each state and territory.
What does it cost a Newcastle business, in US dollars?
From US$24.99 a month (Starter, 250 minutes); Growth is US$49.99 and Professional US$99.99. Try it free for 7 days first — no card.
Near Newcastle
Hear it answer your 02 line
Set it up in minutes, test it in a chat, then forward your number when you’re happy.