UK AI receptionists
Looking for an IONOS AI Receptionist alternative?
AI receptionist from the web-hosting company, priced per call.
Written by the Silux Voice team, so read it knowing that — which is why the section on where IONOS AI Receptionist is better is just as long as it needs to be. Competitor prices are as we found them and dated; check their site before you decide.
Silux Voice
from £24.99/mo
- Starter £24.99 — 250 minutes
- Growth £49.99 — 600 minutes
- Professional £99.99 — 1,400 minutes
- Overage 6p (Starter) / 5p a minute
- 14-day free trial, 30 minutes, no card · no setup fee, no contract
Same numerals in £, € and $ — never currency-converted.
IONOS AI Receptionist
from £39/mo
£39 for 30 calls, £69 for 100, £99 unlimited; 39–49p per extra call. Booking from £69; API on £99 only. (Reported to have launched at £9/£19/£29 and raised prices in Aug 2026.)
Checked Sep 2026 on ionos.co.uk/momentum/ai-receptionist · prices in GBP
Trustpilot 4.7 for the company (Sep 2026)
Where Silux Voice is the better fit
- ✓Booking from £24.99 Starter — IONOS keeps booking for its £69 plan
- ✓250 minutes for £24.99 rather than 30 calls for £39
- ✓Checks your Google or Outlook calendar live while the caller is on the line, and writes the booking back
- ✓Takes phone orders — anything not on your menu is noted as a special request for you to confirm, never refused and never promised
- ✓Texts a confirmation with the customer’s own change-or-cancel link, sends reminders and offers cancelled slots to people waiting for one with its Open slot notifier
Where IONOS AI Receptionist is the better fit
- ★An unlimited-calls plan at £99
- ★Bundled with the IONOS hosting account many small firms already have
Where you’ll find them level
- ≈ Both offer a developer API (theirs on the £99 plan)
Feature by feature
“Not stated” means we couldn’t find it on IONOS AI Receptionist’s own pages — not that they can’t do it.
| Capability | Silux Voice | IONOS AI Receptionist |
|---|---|---|
| Takes phone orders on the call | Yes | Not stated |
| Items not on your menu taken as special requests for you to confirmNever refused, never promised — you confirm it. | Yes | Not stated |
| Repeat-prescription requests for pharmaciesMedicines, name and date of birth; never gives medical advice or confirms stock. | Yes | Not stated |
| Checks your Google or Outlook calendar live on the call, two-way | Yes | Not stated |
| Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft Bookings | Yes | Not stated |
| Confirmation text with the customer’s own change-or-cancel link | Yes | Not stated |
| Open slot notifier — cancelled slots offered to people waiting for one | Yes | Not stated |
| Booking and live transfer on the entry-price planSilux Voice: from Starter. | Yes | No |
| Live call transfer | Yes | Yes |
| Knowledge categories auto-trained from your websiteYou approve what it learns; weekly re-check on Growth and above. | Yes | Not stated |
| You choose what it says when it doesn’t know | Yes | Not stated |
| Voice cloning — your own voice, or one you have written permission to useSilux Voice: Growth and above. | Yes | Not stated |
| Human receptionists as backupWe have none — this is a real reason to choose a hybrid service. | No | Not stated |
| Public developer API | Yes | Yes |
| WhatsApp conversations and remindersSilux Voice: Growth and above; each message type switches on or off. | Yes | Not stated |
| Prices published on the website | Yes | Yes |
| Free trialSilux Voice: 14 days, 30 minutes, no card. Competitor trials as checked Aug 2026. | Yes | Yes |
| Flat price with unlimited callsWe bill minutes: 250 / 600 / 1,400 included. | No | Yes |
Competitor information from their public pages, checked Sep 2026. Silux Voice rows are what we ship today. See the full matrix.
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Try Silux Voice free
14 days and 30 minutes of answering. No card needed.