Silux Voice vs PolyAI
Conversational AI for enterprise customer service.
Honest comparison written by the team that built Silux Voice. Updated for 2026.
Silux Voice
$0 → $0.05/min
Free trial + Pay-as-you-go. From $24.99/mo Starter.
- ✅ Cross-call caller memory with caller-side opt-out and spoken erasure
- ✅ SMB-friendly self-serve vs a $50k+ floor
- ✅ $0.05/min PAYG vs quoted per call
- ✅ Live in minutes on a self-serve dashboard, not a six-month rollout
- ✅ Books live into your preferred calendar mid-call
PolyAI
$50,000+/yr floor
quoted/min usage
- ➖ Translation in-call (PolyAI also offers this; we offer it at 1/1000th the floor price)
- ➖ Enterprise compliance posture (we offer BAA + SOC 2 Type II in progress)
Where Silux Voice wins
- ✓Cross-call caller memory with caller-side opt-out and spoken erasure
- ✓SMB-friendly self-serve vs a $50k+ floor
- ✓$0.05/min PAYG vs quoted per call
- ✓Live in minutes on a self-serve dashboard, not a six-month rollout
- ✓Books live into your preferred calendar mid-call
- ✓White-label reseller program
- ✓Free FSM integrations
Where PolyAI matches us
Honest benchmarking — these are the dimensions where PolyAI is at parity or close.
- ≈Translation in-call (PolyAI also offers this; we offer it at 1/1000th the floor price)
- ≈Enterprise compliance posture (we offer BAA + SOC 2 Type II in progress)
More comparisons + verticals
Silux Voice vs Vapi.ai
Developer-first voice AI infrastructure (US-centric, cloud-only).
Silux Voice vs Bland.ai
AI phone calls API (US, cloud-only, outbound-heavy).
Silux Voice vs Synthflow
No-code AI voice agent builder.
Receptionist for HVAC contractors
When the AC dies in July, the customer calls four contractors and books with the first one who picks up. If your office is on a job site, that's not you.
Receptionist for plumbers
A burst pipe at 6pm is an emergency for the customer and a booked job for you — but only if someone answers. Under a sink, you can't, and the caller dials the next plumber on Google.
Receptionist for electricians
Fault-finding, a dead consumer unit, a tripping circuit — the customer wants it fixed today. If you're mid-install and can't pick up, that booked job goes to the next sparky.
Try Silux Voice for free
30 minutes / month. No credit card required.