UK AI receptionists
Looking for a Team-Connect alternative?
UK AI receptionist with British regional voices and optional human backup.
Written by the Silux Voice team, so read it knowing that — which is why the section on where Team-Connect is better is just as long as it needs to be. Competitor prices are as we found them and dated; check their site before you decide.
Silux Voice
from £24.99/mo
- Starter £24.99 — 250 minutes
- Growth £49.99 — 600 minutes
- Professional £99.99 — 1,400 minutes
- Overage 6p (Starter) / 5p a minute
- 14-day free trial, 30 minutes, no card · no setup fee, no contract
Same numerals in £, € and $ — never currency-converted.
Team-Connect
from £19.99/mo
£19.99/mo for 30 minutes; £79.99 for 250 minutes (about 32p a minute), which also adds API access; human backup at £199.99.
Checked Sep 2026 on team-connect.co.uk/pricing · prices in GBP
Trustpilot 4.0 from 4 reviews (Sep 2026)
Where Silux Voice is the better fit
- ✓250 minutes for £24.99 — Team-Connect charges £79.99 for the same 250
- ✓Takes phone orders — anything not on your menu is noted as a special request for you to confirm, never refused and never promised
- ✓Takes repeat-prescription requests (medicines, name, date of birth) and passes every dosage or stock question to the pharmacist
- ✓Checks your Google or Outlook calendar live while the caller is on the line, and writes the booking back
- ✓Texts a confirmation with the customer’s own change-or-cancel link, sends reminders and offers cancelled slots to people waiting for one with its Open slot notifier
- ✓You choose what it says when it doesn’t know — carry on, promise a callback, take a message or transfer
Where Team-Connect is the better fit
- ★A cheaper way in: £19.99 for 30 minutes if you get very few calls
- ★Human backup on their £199.99 plan — we have none
- ★A stated UK hosting position
- ★British regional voices as a selling point
Where you’ll find them level
- ≈ Booking and transfer included
- ≈ Both offer a developer API (theirs from £79.99)
Feature by feature
“Not stated” means we couldn’t find it on Team-Connect’s own pages — not that they can’t do it.
| Capability | Silux Voice | Team-Connect |
|---|---|---|
| Takes phone orders on the call | Yes | Not stated |
| Items not on your menu taken as special requests for you to confirmNever refused, never promised — you confirm it. | Yes | Not stated |
| Repeat-prescription requests for pharmaciesMedicines, name and date of birth; never gives medical advice or confirms stock. | Yes | Not stated |
| Checks your Google or Outlook calendar live on the call, two-way | Yes | Not stated |
| Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft Bookings | Yes | Not stated |
| Confirmation text with the customer’s own change-or-cancel link | Yes | Not stated |
| Open slot notifier — cancelled slots offered to people waiting for one | Yes | Not stated |
| Booking and live transfer on the entry-price planSilux Voice: from Starter. | Yes | Yes |
| Live call transfer | Yes | Yes |
| Knowledge categories auto-trained from your websiteYou approve what it learns; weekly re-check on Growth and above. | Yes | Not stated |
| You choose what it says when it doesn’t know | Yes | Not stated |
| Voice cloning — your own voice, or one you have written permission to useSilux Voice: Growth and above. | Yes | Not stated |
| Human receptionists as backupWe have none — this is a real reason to choose a hybrid service. | No | Yes |
| Public developer API | Yes | Yes |
| WhatsApp conversations and remindersSilux Voice: Growth and above; each message type switches on or off. | Yes | Not stated |
| Prices published on the website | Yes | Yes |
| Rated 4.5+ on Trustpilot from 100+ reviews | No | No |
| States UK/EU data hosting | No | Yes |
Competitor information from their public pages, checked Sep 2026. Silux Voice rows are what we ship today. See the full matrix.
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