Integrations · CRM
HubSpot + your AI receptionist
After every call, finds the caller in HubSpot by phone or email (or creates the contact) and logs the call summary as a note on their timeline; can open a deal for new callers.
Type
CRM
Status
Available
Suits
Any business
What happens on a call
When the call ends, the caller is matched in your CRM by phone number (or email), or added as a new contact, and a note is written against them: who called, when, what they wanted, what was agreed, and the conversation itself. It happens in the background after the call, never while the caller is waiting, and each call is written once — even if the phone line reports it twice. You can press “Send a test call” in Apps & Connections to see exactly what lands.
Setting it up
- 1In HubSpot, create a private app under Development → Legacy apps with the contacts read and write scopes, and copy its access token.
- 2In your dashboard open Apps & Connections → HubSpot and paste the private app token.
- 3Press “Send a test call”: a contact called “Test Caller (Silux Voice)” appears with a note. Delete it — real calls now land the same way.
Built to the vendor’s published API. Connect & test checks it works with your own account before any caller relies on it.
Good to know
- Calls are logged as notes on the contact’s timeline. Optionally a deal is opened for each new caller, in the pipeline stage you choose.
- A caller who withholds their number and gives no name isn’t filed — there is nothing to file them under.
If something goes wrong
A connection never breaks a call: HubSpot is written to after the call has ended, in the background. If HubSpot can’t be reached, the call is still in your dashboard and your usual email or text summary, and the failure is shown on the HubSpot card in Apps & Connections. Keys and sign-ins you give us are encrypted and never shown back.
Questions people ask
What does the HubSpot connection do?
After every call, finds the caller in HubSpot by phone or email (or creates the contact) and logs the call summary as a note on their timeline; can open a deal for new callers.
How do I connect HubSpot?
In HubSpot, create a private app under Development → Legacy apps with the contacts read and write scopes, and copy its access token. In your dashboard open Apps & Connections → HubSpot and paste the private app token. Press “Send a test call”: a contact called “Test Caller (Silux Voice)” appears with a note. Delete it — real calls now land the same way.
Is there anything HubSpot can’t do?
Calls are logged as notes on the contact’s timeline. Optionally a deal is opened for each new caller, in the pipeline stage you choose. A caller who withholds their number and gives no name isn’t filed — there is nothing to file them under.
Who is HubSpot with Silux Voice best for?
Any business. After every call the caller is found (or added) as a contact and the call is logged against them, where your team already works.
Try it with your own HubSpot
Start the 14-day free trial — no card — connect HubSpot, and ring your own number.
Related
Every industry setup
23 ready-made setups, each a starting point you can change.
All integrations
Every calendar, booking system, till, CRM, job-management tool and helpdesk we connect to.
Salesforce
Creates the lead or case from each call.
Pipedrive
After every call, finds or creates the caller as a Person, adds the call summary as a note, and puts new enquiries in your Leads Inbox.
Zoho CRM
After every call, matches the caller to a Contact or Lead by phone (or creates a Lead) and adds the call summary as a note — in whichever Zoho data centre you use.