Integrations · Tills & ordering (POS)

Square + your AI receptionist

Imports your menu, extras, prices and sold-out items; can send confirmed orders.

Type

Tills & ordering (POS)

Status

Available

Suits

Takeaways, Cafés, Retail

What happens on a call

When a caller orders, each item is matched against your imported menu with its price, extras and sold-out status. Anything not on the menu is taken as a special request for you to confirm. The order is read back with a total when every item has a price, then lands on your Orders page.

Setting it up

  1. 1At developer.squareup.com, sign in and open (or create) an application.
  2. 2Under Credentials, switch to Production and copy the access token.
  3. 3Paste it into Apps & Connections → Square, press Connect & test, choose your location, then Import menu.

Built to the vendor’s published API. Connect & test checks it works with your own account before any caller relies on it.

Good to know

  • Square only shows orders created from outside on the till once they are paid, and delivery orders need a Square partnership. So sending orders to Square is off by default — phone orders reach you by email, text and the Orders page.

If something goes wrong

A connection never breaks a call. If Square can’t be reached, the receptionist falls back — to its own diary for times, to fresh times or a flag for your team if a booking is refused, and to a note on the order if sending fails. Keys you give us are encrypted and never shown back.

Questions people ask

What does the Square connection do?

Imports your menu, extras, prices and sold-out items; can send confirmed orders.

How do I connect Square?

At developer.squareup.com, sign in and open (or create) an application. Under Credentials, switch to Production and copy the access token. Paste it into Apps & Connections → Square, press Connect & test, choose your location, then Import menu.

Is there anything Square can’t do?

Square only shows orders created from outside on the till once they are paid, and delivery orders need a Square partnership. So sending orders to Square is off by default — phone orders reach you by email, text and the Orders page.

Who is Square with Silux Voice best for?

Takeaways, Cafés, Retail. Your menu, prices and sold-out items imported, so phone orders match what you actually sell.

Try it with your own Square

Start the 14-day free trial — no card — connect Square, and ring your own number.

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