Silux Voice receptionist for banks, advisers, and credit unions — every call answered, every rule followed.
Financial services calls carry card data, identity checks and consent rules that most AI receptionists simply ignore.
The pain we hear
- ⚠PCI-DSS scope creeps when card data hits the recording
- ⚠TCPA + state-by-state consent rules differ
- ⚠Customer-identity verification is manual
- ⚠Compliance teams need an audit trail for every answer given
What Silux Voice does for financial services
- ✓PCI DTMF payment capture — card data never touches the recording or transcript
- ✓OTP / 2FA service for account verification by phone
- ✓TCPA-compliant outbound power dialer with AMD detection
- ✓PII redaction on recording transcripts (PAN/CVV/SSN regex)
- ✓Jurisdiction-aware recording consent, with a per-call explainability audit trail
SAQ-A scope on the agent flow, SAQ-D-Lite on DTMF flow. PCI audit script ships in the repo.
Compare us to other voice platforms
Silux Voice vs Vapi.ai
Developer-first voice AI infrastructure (US-centric, cloud-only).
Silux Voice vs Bland.ai
AI phone calls API (US, cloud-only, outbound-heavy).
Silux Voice vs Synthflow
No-code AI voice agent builder.
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