Silux Voice receptionist for property managers — emergency triage that actually works.

Tenants call at 3am for "no hot water". Your on-call tech's phone is off. Your phone is off. Tomorrow you have a Yelp review problem.

The pain we hear

  • After-hours emergency calls are mishandled
  • Maintenance request triage takes 10-15 minutes per call
  • Multilingual tenant base struggles with English-only menus
  • No audit trail when a complaint becomes a lawsuit

What Silux Voice does for property management

  • Receptionist triages emergencies: water leak, no heat, fire, security, gas
  • Pages on-call tech via SMS / voice with caller-back number
  • Routine maintenance requests scheduled directly in your CMMS
  • Recording every call with consent disclosure for compliance
  • Multilingual translation in-call (Spanish / Mandarin / Russian / Vietnamese)

Custom emergency-keyword library + severity scoring + on-call escalation rules per property.

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