Silux Voice receptionist for property managers — emergency triage that actually works.
Tenants call at 3am for "no hot water". Your on-call tech's phone is off. Your phone is off. Tomorrow you have a Yelp review problem.
The pain we hear
- ⚠After-hours emergency calls are mishandled
- ⚠Maintenance request triage takes 10-15 minutes per call
- ⚠Multilingual tenant base struggles with English-only menus
- ⚠No audit trail when a complaint becomes a lawsuit
What Silux Voice does for property management
- ✓Receptionist triages emergencies: water leak, no heat, fire, security, gas
- ✓Pages on-call tech via SMS / voice with caller-back number
- ✓Routine maintenance requests captured and sent to your team, or on to your systems through a webhook
- ✓Answers tenants in their own language — 23+ languages supported
- ✓Recording every call with consent disclosure for compliance
Custom emergency-keyword library + severity scoring + on-call escalation rules per property.
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