Sector specialists
Looking for a ServeMate alternative?
“Sophie”, an AI phone assistant for UK restaurants.
Written by the Silux Voice team, so read it knowing that — which is why the section on where ServeMate is better is just as long as it needs to be. Competitor prices are as we found them and dated; check their site before you decide.
Silux Voice
from £24.99/mo
- Starter £24.99 — 250 minutes
- Growth £49.99 — 600 minutes
- Professional £99.99 — 1,400 minutes
- Overage 6p (Starter) / 5p a minute
- 14-day free trial, 30 minutes, no card · no setup fee, no contract
Same numerals in £, € and $ — never currency-converted.
ServeMate
from £49/mo
From £49/mo.
Checked Sep 2026 on servemate.co.uk · prices in GBP
Where Silux Voice is the better fit
- ✓From £24.99/mo
- ✓Unlisted items taken as special requests for you to confirm
- ✓Imports your menu, prices and sold-out items from Square, Clover or Flipdish
- ✓Quotes only prices you have typed in, with a one-tap sold-out switch
- ✓One product for trades, clinics, salons, takeaways, pharmacies and offices
Where ServeMate is the better fit
- ★Built only for restaurants, on its own ordering stack
Where you’ll find them level
- ≈ Phone orders
Feature by feature
“Not stated” means we couldn’t find it on ServeMate’s own pages — not that they can’t do it.
| Capability | Silux Voice | ServeMate |
|---|---|---|
| Takes phone orders on the call | Yes | Yes |
| Items not on your menu taken as special requests for you to confirmNever refused, never promised — you confirm it. | Yes | Not stated |
| Repeat-prescription requests for pharmaciesMedicines, name and date of birth; never gives medical advice or confirms stock. | Yes | Not stated |
| Checks your Google or Outlook calendar live on the call, two-way | Yes | Not stated |
| Books into Calendly, Acuity, Cal.com, SimplyBook.me, Setmore, Microsoft Bookings | Yes | Not stated |
| Confirmation text with the customer’s own change-or-cancel link | Yes | Not stated |
| Open slot notifier — cancelled slots offered to people waiting for one | Yes | Not stated |
| Knowledge categories auto-trained from your websiteYou approve what it learns; weekly re-check on Growth and above. | Yes | Not stated |
| You choose what it says when it doesn’t know | Yes | Not stated |
| Voice cloning — your own voice, or one you have written permission to useSilux Voice: Growth and above. | Yes | Not stated |
| Human receptionists as backupWe have none — this is a real reason to choose a hybrid service. | No | Not stated |
| Public developer API | Yes | Not stated |
| WhatsApp conversations and remindersSilux Voice: Growth and above; each message type switches on or off. | Yes | Not stated |
| Prices published on the website | Yes | Yes |
Competitor information from their public pages, checked Sep 2026. Silux Voice rows are what we ship today. See the full matrix.
More comparisons
Silux Voice vs Powered Now PN Receptionist
AI receptionist inside the Powered Now trades job software.
Silux Voice vs BookedSolid
AI receptionist built for UK private clinics.
Silux Voice vs ViveoAI
AI receptionist for UK dental practices.
Receptionist for HVAC contractors
When the AC dies in July, the customer calls four contractors and books with the first one who picks up. If your office is on a job site, that's not you.
Receptionist for plumbers
A burst pipe at 6pm is an emergency for the customer and a booked job for you — but only if someone answers. Under a sink, you can't, and the caller dials the next plumber on Google.
Receptionist for electricians
Fault-finding, a dead consumer unit, a tripping circuit — the customer wants it fixed today. If you're mid-install and can't pick up, that booked job goes to the next sparky.
Try Silux Voice free
14 days and 30 minutes of answering. No card needed.