Integrations · Booking systems
Cliniko + your AI receptionist
Offers your real Cliniko times and books patients in.
Type
Booking systems
Status
Available
Suits
Physio, Clinics, Therapists
What happens on a call
When a caller asks for an appointment, the receptionist fetches your real free times from this system and offers them. When the caller picks one, it books it straight in. If the system refuses (someone took the slot first, say), it offers fresh times or flags it for your team — it never tells the caller they are booked when they aren’t.
Setting it up
- 1In Cliniko, open your name (top right) → My Info → Manage API keys → Add an API key named “Silux Voice”.
- 2Paste the key into Apps & Connections → Cliniko and press Connect & test.
- 3Choose the location, practitioner and appointment type. Both must be enabled for online bookings in Cliniko, or no times are returned.
Built to the vendor’s published API. Connect & test checks it works with your own account before any caller relies on it.
Good to know
- It finds an existing patient by name and phone number, or creates a new patient record when there is no match.
If something goes wrong
A connection never breaks a call. If Cliniko can’t be reached, the receptionist falls back — to its own diary for times, to fresh times or a flag for your team if a booking is refused, and to a note on the order if sending fails. Keys you give us are encrypted and never shown back.
Questions people ask
What does the Cliniko connection do?
Offers your real Cliniko times and books patients in.
How do I connect Cliniko?
In Cliniko, open your name (top right) → My Info → Manage API keys → Add an API key named “Silux Voice”. Paste the key into Apps & Connections → Cliniko and press Connect & test. Choose the location, practitioner and appointment type. Both must be enabled for online bookings in Cliniko, or no times are returned.
Is there anything Cliniko can’t do?
It finds an existing patient by name and phone number, or creates a new patient record when there is no match.
Who is Cliniko with Silux Voice best for?
Physio, Clinics, Therapists. Your real free times offered on the call, and the booking made straight into your system.
Try it with your own Cliniko
Start the 14-day free trial — no card — connect Cliniko, and ring your own number.
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