Integrations · Booking systems

Dentally + your AI receptionist

Offers your real Dentally diary times and books patients in.

Type

Booking systems

Status

Available

Suits

Dental

What happens on a call

When a caller asks for an appointment, the receptionist fetches your real free times from this system and offers them. When the caller picks one, it books it straight in. If the system refuses (someone took the slot first, say), it offers fresh times or flags it for your team — it never tells the caller they are booked when they aren’t.

Setting it up

  1. 1Ask Dentally for an API access token for Silux Voice, with appointment and patient-read access.
  2. 2Paste it into Apps & Connections → Dentally and press Connect & test.
  3. 3Choose the practitioner, the appointment length (20 minutes by default) and the reason Dentally records — for example Exam or Emergency.

Built to the vendor’s published API. Connect & test checks it works with your own account before any caller relies on it.

Good to know

  • New patients aren’t created from a call, because Dentally needs details such as date of birth, address and payment plan. An unrecognised caller is booked in with a note — “new caller: name, number — please link the patient” — for your reception team.

If something goes wrong

A connection never breaks a call. If Dentally can’t be reached, the receptionist falls back — to its own diary for times, to fresh times or a flag for your team if a booking is refused, and to a note on the order if sending fails. Keys you give us are encrypted and never shown back.

Questions people ask

What does the Dentally connection do?

Offers your real Dentally diary times and books patients in.

How do I connect Dentally?

Ask Dentally for an API access token for Silux Voice, with appointment and patient-read access. Paste it into Apps & Connections → Dentally and press Connect & test. Choose the practitioner, the appointment length (20 minutes by default) and the reason Dentally records — for example Exam or Emergency.

Is there anything Dentally can’t do?

New patients aren’t created from a call, because Dentally needs details such as date of birth, address and payment plan. An unrecognised caller is booked in with a note — “new caller: name, number — please link the patient” — for your reception team.

Who is Dentally with Silux Voice best for?

Dental. Your real free times offered on the call, and the booking made straight into your system.

Try it with your own Dentally

Start the 14-day free trial — no card — connect Dentally, and ring your own number.

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